Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • Font Size
    • Increase Font Size
    • Decrease Font Size
    • Reset Font Size
Ling House Medical Centre
Search
Show Main Menu
  • Home
  • Appointments
    • Book an Appointment
    • Evening & Weekend Appointments
    • Home Visits
    • Opening Times
    • Out of Hours
  • Prescriptions
  • Services
    • Register as a New Patient
    • Care Navigation
    • Carers Support
    • Change of Address & Contact Details
    • Clinics & Services
    • Fit notes & Sick notes
    • Non-NHS Services
    • Online Services
    • Physiotherapy First
    • Social Prescribing Service
    • Test Results
    • Update Clinical Record
  • Surgery Information
    • Accessible Information Standards
    • Communication Consent
    • Compliments and Complaints
    • Friends and Family Test
    • GP and Medical Student Training
    • Meet The Team
    • News
    • Ling House Medical Centre Catchment Area
    • Opening Times
    • We Are A Veteran Friendly GP Practice
    • Patient Participation Group
    • Practice Policies
    • Proxy Access
    • Practice Performance
  • Health Information & Support
    • Early Cancer Diagnosis & Screening
    • Find your NHS number
    • Health A to Z
    • Health Information Videos
    • Live Well
    • Medicines A to Z
    • NHS 111 Online
    • Useful Links
  • WACA
  • Contact
    • Contact Us
    • Follow us on Facebook
    • Patchs
    • Mental Health Crisis?
Show Side Menu
Contact Us
Follow us on Facebook
Mental Health Crisis? Get help here
NHS 111 - if it's less urgent than 999
Requesting Medical Information

Key Information

  • Complaints
  • Ling House Medical Centre Catchment Area
  • Ling House Medical Centre is a member of the Wharfedale, Airedale and Craven Alliance
  • Reasonable Adjustments
  • Patients Rights & Responsibilities

BBC Health News

  • NHS plans 'unthinkable' cuts to balance books09 May 2025 00:20Diabetes care, rehab centres, end-of-life services and talking therapies at risk in England.
  • More blood victims will die without compensation - minister07 May 2025 18:15Extra sessions of the public inquiry into what's been called the worst treatment disaster in NHS history are taking place.
  • 'The NHS at its worst', ex-ombudsman tells inquiry06 May 2025 18:00Sir Rob Behrens says it was a "disgrace" how mental health services failed two vulnerable men.
  • Big baby trial gives pregnant women more choice 07 May 2025 09:10Doctors say women should be confident it's safe to be induced from 38 weeks, if expecting a large baby.
  • Plan to modernise 1,000 GP practice buildings06 May 2025 09:15The Department of Health and Social Care said it is the biggest public investment in facilities in England in five years.
  • 'Doctors told my mum poison symptoms were anxiety'07 May 2025 06:19Ellena Baxter says watching her mother's health deteriorate was devastating.
  • Live Well
  • Conditions A to Z

Accessible Information Standards

Making health and social care information accessible

The Accessible Information Standard will come into force from 31 July 2016 across health and social care in England.

Our aim is to make sure disabled people have access to information that they can understand and any communication support they might need.

GP Practices, Hospitals and Social Care are currently working towards the standard. The first thing they need to do is identify those people with information and communication needs.

**Please help us to do this**

Let us know if you have a disability, impairment or sensory loss, and the kind of information and communication support that you need. We will record this on your medical records. This will help us be prepared the next time you use our services.

You can find out more about the new Accessible Information Standards by reading this guide in easy words and pictures.

You can also watch a video in British Sign Language (BSL) or listen to an audio recording.

LING HOUSE MEDICAL CENTRE POLICY ON ACCESSIBLE INFORMATION STANDARDS

We will ask all newly registered patients about their specific needs on our new patient questionnaire. For existing patients who have not informed us already our staff will routinely ask when you access our service.

  1. We will ask if they have any information or communication needs and find out how best we can meet their needs.
  2. We will record those needs clearly and in a set way in the patient medical record.
  3. We will highlight this information in the patient medical record so it is clear that they have information or communication needs and how to meet those needs.
  4. We will share this information with other providers of NHS and Adult Social Care, where we have consent or permission to do so.

We will take steps to ensure that patients receive information which they can access and understand and receive communication support if they need it.

Complete this online form to tell us if you have specific contact needs

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Mobility Aids
& Equipment
Residential/
Nursing Care

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Social

  • Facebook

Contact

Ling House Medical Centre

49 Scott Street, Keighley, West Yorkshire, BD21 2JH

  • 01535 605747
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services
Mobility Aids
& Equipment
Residential/
Nursing Care