Patients requiring home visits are often older, and frailer and therefore more at risk to the effects of Coronavirus. To protect both staff and patients, visits will be done in exceptional circumstances, and at the discretion of the Clinician. All visit requests will be triaged by a Clinician in keeping with a Total Triage appointment system as advised by the NHS.
Please telephone reception before 10:00 if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.